Channels

One central engine powering every customer touchpoint. Operate all channels from a single agent brain, ensuring consistent experiences, centralized control and shared intelligence across every interaction.

Consistency across channels

Deliver a unified brand experience across web, WhatsApp and Instagram, with the flexibility to adapt tone and interaction style to each channel.

Consistency across channels

Shared memory

Maintain full conversation context across touchpoints, so agents understand past interactions and customers never have to repeat themselves.

Shared memory

Unified intelligence

Centralize insights, performance data and customer signals from every channel in one place, enabling teams to optimize experiences holistically.

Unified intelligence
Web widget
Web widgetDeploy a fully customizable widget directly on your website, aligned with your brand and seamlessly connected to your systems.
WhatsApp and Instagram
WhatsApp and InstagramAs a certified Meta partner, channel setup and configuration for both WhatsApp and Instagram are fully embedded in the platform, enabling faster onboarding, native integration and full operational visibility.
Email
EmailConnect your email inbox so the AI agent instantly responds to incoming requests and seamlessly escalates more complex cases to your team when needed.
Built for teams that take customer experience seriously
Permut