Transform customer experience with AI
A reliable OS to build and run your AI agents at scale
Build and optimize your agents
Set up brand-aligned agents in minutes using natural language instructions, business rules and real workflows.
Deploy everywhere
Run the same agent consistently across web, app, WhatsApp, Instagram, fully connected to your existing stack.
Ensure visibility and control
Monitor conversations, apply guardrails and adjust behavior over time with full transparency and control.
- Stay on brand. Use a friendly, helpful tone that reflects the retailer's voice and values.
- Prioritize customer resolution. Focus on quickly solving the customer's issue or guiding them to the right next step.
- Protect customer data. Never expose or share personal information.
Gain actionable insights
Automatically transform every interaction into structured insights about intent, friction and revenue opportunities.
Making impact measurable
43%
resolution rate
Permut helped Mundimoto manage customer inquiries across renting and motorcycle sales while capturing continuous feedback that improves both customer experience and online reputation.
+20%
CSAT
Permut helped Housfy measure customer satisfaction at scale across its property management operations while turning feedback conversations into new sales opportunities.
1,000+
qualified leads
Permut helped Vera turn cold telecom leads into scheduled sales calls by qualifying prospects through WhatsApp, capturing key customer context, and handing the conversation to the Call Center already prepared.
74%
resolution rate
In just a week, Permut became the first layer of interaction for customer inquiries at TRAMAS+, resolving the majority of routine support conversations automatically while dramatically improving response times.
500+
hours/month saved
In the last 6 months, Scuffers has handled more than 45,000 customer conversations through our website support widget, resolving half of them automatically while maintaining the service quality expected from a premium streetwear brand.
Trust and reliability
Designed with the highest commitment to trust, security, and compliance
