Permut agents deliver instant, contextual support by combining your brand’s knowledge base with live customer data (orders, availability, accounts). This reduces repetitive tickets, frees your team for higher-value tasks, and boosts satisfaction.

As the agent learns and improves, brands can centralize content in one hub, handling more topics autonomously and increasing efficiency without adding headcount.

Track every interaction to identify common topics and resolution rates. Spot gaps fast and strengthen the agent where it matters most.

For complex cases that require human attention, the agent automatically raises tickets in your support platform, ensuring no question goes unresolved.